Returns
RETURNS
Each art piece is made-to-order. We are dedicated to providing accurate descriptions and visuals of the artwork featured on our site. However, if you are displeased with your piece, please email us at hello@matsanders.com. We’ll gladly offer you a store credit within 10 days of receipt of the artwork. Custom framed pieces and originals will have a 20% processing fee.
All products are guaranteed to be damage free and without defects. Should you experience shipping damages or receive defective products, please contact hello@matsanders.com for specific instructions. In most cases we will request photos so that we can fully understand the nature of the issue. Defective merchandise returns must be approved by our Customer Account Management team. Damages and defects must be reported within 10 business days of receiving the order.